What sensor is best for me?

You can compare our sensors on this page to ensure you make the right choice!

Do you ship internationally?

Yes, we do! We ship from the Netherlands, shipping cost depends on your location. We offer free shipping within Europe*. For businesses and all other countries, costs are calculated automatically on the website.

How long will it take to get my order?

It depends on where you are. Orders processed here will take a few business days to arrive. Overseas deliveries can take anywhere from 2-14 days. Delivery details will be provided in your confirmation email.

What if the app crash after calibration?

If the app crashes after the 10-second calibration, it may be due to GPS not being enabled on your phone. GPS access is required for the app to function properly. Solution: 1. Ensure GPS is enabled on your phone before starting a session. 2. When prompted for location permissions, grant access to the app. 3. If the issue persists, manually enable GPS for the Train.Red app in your phone’s settings.

Why can't connect my sensor via Bluetooth?

If you've followed the recommended troubleshooting steps and your sensor still won't connect, check if other Bluetooth devices are interfering with the connection. One common issue occurs with smartwatches. If a smartwatch is charging, it may automatically keep the sensor connected, even in standby mode, preventing your phone from establishing a connection. Solution: 1. Try disconnecting the charging cable from your smartwatch. 2. If the issue persists, enable Airplane Mode on the smartwatch. This will prevent it from interfering with the Bluetooth connection. 3. Once the smartwatch is in Airplane Mode, try reconnecting your sensor to the phone. This should resolve the issue and allow your sensor to connect properly. If you continue to experience problems, please contact our support team.

Cuentos

BE AHEAD podcast

BE AHEAD. podcast EP4: ¿qué define estar en forma?

En este episodio del podcast BE AHEAD, Kim y Jeroen debaten sobre el tema de estar en forma y saludable. Exploran la definición y medición de la condición física, centrándose en el VO2Max como indi...

2 ene 2023

BE AHEAD podcast

BE AHEAD. podcast EP3: Explicación de VO2Max y VO2Peak

En este episodio, los presentadores Kim y Jeroen hablan sobre el VO2 máx. Es la cantidad máxima de oxígeno que una persona puede consumir durante el ejercicio y es una medida de la capacidad cardio...

19 dic 2022

Muscle Oxygen

Achieve your Personal Best train with VO2 Master and Train.Red

Logra tu mejor entrenamiento personal con VO2 Master y Train.Red

VO2Master y Train.Red se han asociado para mejorar el rendimiento de los atletas mediante el uso de tecnología y datos. VO2Master mide el volumen de oxígeno consumido por el cuerpo, lo que proporci...

24 feb 2022

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